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When will I receive my refund?

If you have recently submitted a claim for a refund, please bear with us. Our customer care department will be processing your request as quickly as possible however this can take up to 20 working days. We will be in touch shortly. While you are waiting for a reply from us there is no need to re-send your email. We will be updating you throughout our investigation and you can view the status of your ticket by clicking on the link provided in your emails.


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